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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ryan Volk

Ryan Volk

November 23, 2024

5  out of  5
rating by Ryan Volk
"Joel and his staff are the absolute best. Office Manager Kerry was super helpful in navigating my claim after I was t-boned by someone with sub standard insurance. I highly recommend this agency for all of your insurance needs!"
We responded:
"Thanks Ryan! Just glad you were ok and everyone walked away. Enjoy your new ride and thanks for the awesome feedback on our office. Even though it was the other person’s fault we are always here to help and glad we could intervene on your behalf. Appreciate you and your families business sir!"
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Alexa Dallas

October 25, 2024

5  out of  5
rating by Alexa Dallas
"Kevin is amazing to work with , super helpful and helped me figure out a quote super quick !!!"
We responded:
"Good morning Alexa and thank you so much for your review! I’m so glad my team was able to take care of you and we look forward to being your agent for many years to come. We appreciate you and your business!"
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La-Tasha Brinson

October 17, 2024

5  out of  5
rating by La-Tasha Brinson
"To be honest, I thought this was going to be just another company giving me some ridiculous quote BUT Kevin Henry made a believer out of me. I have been with the same company since 2008 and was paying $150 mo per month with less coverage. Kevin was easy to work with and made sure I understood everything. I am extremely happy with my choice to switch."
We responded:
"This is awesome! Welcome to my agency and glad you had a great experience with my team. Looking forward to being your agent for many years to come. And welcome to State Farm! You’ve made an excellent choice. 👍👏"
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Peyton Abernathy

October 17, 2024

5  out of  5
rating by Peyton Abernathy
"Working with Keri is a pleasure! She helped me resolve a complex homeowner's claim until it was 100% completed. All the staff at Joel's office are excellent."
We responded:
"Hey Peyton, I truly appreciate the note and thanks for your patience! I love my team and I love State Farm keeping the promise we made you when you became one of our insured. I so enjoy working with you and your family and hope to do so for many years to come. Thank you for your business and loyalty! 💯👏"
Profile photo of Aaron Oskian

Aaron Oskian

October 9, 2024

5  out of  5
rating by Aaron Oskian
"Joel and co. Are very great to work with and they are patient and answer all of the questions I had!! Great company!!"
We responded:
"Aaron - my man! Always awesome to do business with friends - welcome to the State Farm Family brother! Appreciate the kind words and we are looking forward to being your agent for life. Thank you!"
Profile photo of Melissa Sisk

Melissa Sisk

October 7, 2024

5  out of  5
rating by Melissa Sisk
"Joel and his team has insured my home, numerous automobiles and personal liability for years. Last Wednesday evening my daughter was involved in a car accident that totaled her car. We are blessed that she walked away from the accident as did the 4 people in the other car. Joel’s team was prompt to initiate my claim and walk me thru the process quickly. In fact so quickly that I had a settlement by the end of the day on Thursday! Everyone in the organization I spoke with last Thursday was compassionate and knowledgeable. It is nice to have familiar voices on the line who personally know you when you have a crisis!"
We responded:
"Melissa - so glad she is ok! Thats all that matters. Proud of my team and my company following through on the promise we made to take care of you and your family. It’s why I chose to work for State Farm and represent such a great company. Thank you for your business, friendship and kind words. "
Profile photo of D L

D L

September 23, 2024

5  out of  5
rating by D L
"Joel and his staff always go above and beyond to answer all our questions and provide the best information needed to help us make an informed decision. Much appreciated. Highly recommend."
We responded:
"We so enjoying having you here in TN with us and glad to be your agent! Appreciate the kind words and feedback. 40+ years - thank you so much!"
Profile photo of Xiomara Roman

Xiomara Roman

September 17, 2024

5  out of  5
rating by Xiomara Roman
"Excelente servicio como no hablo mucho inglés ellos tienen a la señora Lupe que habla inglés y español, ella me ha atendido muy bien siempre esta muy dispuesta a orientarme y ayudarme en todo lo relacionado a mis seguros. El tenerla a ella ha sido de beneficio para mi porque puedo explicar bien y no tengo que usar un traductor. Excelente ser humano la recomiendo."
We responded:
"Xiomara - we really appreciate this note and we do appreciate Lupe and her ability to take care of our Spanish speaking customers! Thanks for your business!"
Profile photo of Adam Smith

Adam Smith

September 11, 2024

5  out of  5
rating by Adam Smith
"Kevin did an amazing job helping me out with getting me coverage. Would highly recommended."
We responded:
"Adam, thanks for your review and I am thrilled my team was able to help you out! Thank you for your business and feedback."
Profile photo of KC Mathis

KC Mathis

September 9, 2024

5  out of  5
rating by KC Mathis
"Kevin always goes above and beyond to make sure our insurance needs are met and is knowledgeable on the right coverage for the right job! Thanks for always going above and beyond to get everything taken care of!"
We responded:
"KC - thanks for the shout and I agree Kevin is a great addition to our team! It’s comments like these that put a huge smile on my teams face! We appreciate your business and look forward to serving you for many years to come."
Profile photo of Megan Steiner

Megan Steiner

August 20, 2024

3  out of  5
rating by Megan Steiner
"I have let this sit for sometime so I didn’t write out of anger. I was involved in a not at fault accident in September. State Farm covered roughly 25% of my total claim. Not only did I not have a car for months, but I have had to pay quite a bit of money out of pocket to try to return my vehicle to the condition it was in prior to the accident. It’s still not completely fixed, but financially, I don’t have the money to continue to put into it. After this accident, State Farm chose to drop me. I realize that maybe Joel‘s office has no control over the decisions made with my case, but what bothers me the most is that I had so much trouble communicating with State Farm and it was infuriating the entire time to try to resolve my case and I asked for Joel to call me and it never happened. I run my own small businesses insurance through Joel, as well as, I had property insurance and car insurance through him. I will compliment his staff and especially Kerry because she’s always very helpful. The other thing that really bothered me is that I submitted an address change for my business insurance when it happened and an old employee of theirs, never changed it and that frustrated me too."
We responded:
"Thanks Megan. All claims situations are unique (especially when a factual police report is involved) and I’m sorry you had an experience as you described. This one was out of our hands. We did everything we could and went to bat for you more than you know behind the scenes. I wish you the best. "
Profile photo of Stalvind's Forge

Stalvind's Forge

August 15, 2024

5  out of  5
rating by Stalvind's Forge
"Kevin was the best agent I've talked to and worked with in years!"
We responded:
"We appreciate the awesome review and so glad to be your agent! Thank you for your business!"
Profile photo of Emily Kinder

Emily Kinder

August 6, 2024

5  out of  5
rating by Emily Kinder
"I worked with Kerry on our claim on a hit and run accident (we were hit). She was so helpful, and most importantly kind to us when all things were scary after the accident. She helped us understand our options, and helped us get a replacement car seat for our baby! (She was not in the accident though!) Thank you Kerry for all you did and how kind you were!"
We responded:
"Emily thanks for the quick shout! We have a great team and Kerry is AWESOME at the claims experience. So glad everyone was OK and we could turn a “bad day” into a great experience with my agency. Again thanks for the review and your business Emily! We are grateful to have customers like you in our State Farm family."
Profile photo of Andrew Milligan

Andrew Milligan

June 28, 2024

5  out of  5
rating by Andrew Milligan
"Joel is absolutely the most responsive agent I’ve ever had the pleasure to work with. He fully understood my needs and got us the best product at the best price b"
We responded:
"Andrew thanks so much for the kind words and most of all your business! We look forward to working with you more down the road. Thanks again!"
Profile photo of Jeff Kent

Jeff Kent

June 14, 2024

5  out of  5
rating by Jeff Kent
"Thank you Kerry for your quality, efficient customer service. Joel is fortunate to have you. You 💯 percent made a difficult situation very manageable. I thank you for your knowledge passion and and commitment to me as a customer. Job well done ."
We responded:
"Thanks Jeff! We appreciate your business and the kind words. "
Profile photo of Pamela Ross

Pamela Ross

May 29, 2024

5  out of  5
rating by Pamela Ross
"Kevin Henry was so helpful in switching my homeowners and auto policy..made it very simple for me."
We responded:
"Pam thanks for the feedback! Kevin and the team here at Moenkhoff Insurance Agency Inc love working with our customers and making it “easy” for them. We appreciate your business and look forward to working with you again soon! "
Profile photo of Glenda Jones

Glenda Jones

April 26, 2024

5  out of  5
rating by Glenda Jones
"Wonderful staff, everyone was very compassionate and expressed real concern for my loved one , I will continue to maintain a relationship with State Farm for all my future insurance needs"
We responded:
"Hey Glenda, thank you so much for the kind words. Through lifes difficulties we always want to make it as easy as possible for our customers. My office is always here for you when you need us!"
Profile photo of Kurtis Watts

Kurtis Watts

April 23, 2024

5  out of  5
rating by Kurtis Watts
"Kerry at Joel Moenkhoff State Farm was extremely helpful and such a pleasure to talk with! She made the process painless, quick, and easy. I felt my issues I needed taken care of were going to be a burden, WOW was I wrong! Next time you call ask for Karry!!!"
We responded:
"Hi Kurtis - we agree! I’m very thankful to have your business and it really means a lot to us. We appreciate you!"
Profile photo of Maya Turner

Maya Turner

April 5, 2024

5  out of  5
rating by Maya Turner
"Kerry at State Farm in Fairview has been such a great help during this process. She is incredibly efficient, knowledgeable, and thoughtful. During a time of strife, she has made this process genuinely easy and stress-free. A shoutout to the other agents working at State Farm in Fairview to their diligent work, commitment, and compassion they have also displayed."
We responded:
"Hi Maya - wow I can’t thank you enough for this awesome feedback about my office. Love it!!! During difficult situations you need a friend and that’s what we are here for. Thank you for your business and we truly appreciate these kind words. "
Profile photo of Nancy Gann

Nancy Gann

March 27, 2024

5  out of  5
rating by Nancy Gann
"Best experience I’ve ever had making an insurance claim. Employees at my local office are awesome!"
We responded:
"Nancy thanks for the shout! While we never want you to have to experience a claim, I do know that’s where our office excels and goes above and beyond! Glad we could take care of you and thank you for being a loyal customer of my office. We appreciate you!"
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Sue Faulkner

March 18, 2024

5  out of  5
rating by Sue Faulkner
"Just switched to State Farm Insurance and got great rates. Also Kevin Henry (agent) was super helpful and easy to work with!"
We responded:
"Hi Sue - thanks for the shout and welcome to my agency! Kevin is one of my top team members and I’m glad to hear he rocked it out for you. Thanks for your business and again - welcome to Joel Moenkhoff State Farm! "
Profile photo of Barry Watkins

Barry Watkins

January 30, 2024

5  out of  5
rating by Barry Watkins
"We first met Joel at the Fairview recycling center when he graciously offered to help us unload a truck and trailer filled with moving boxes. When the need for a new State Farm agent arose recently we decided he was the type of person with whom we wanted to work. Our subsequent meetings with him have only reinforced that impression. Both knowledgeable and personable, he has been a pleasure to work with."
We responded:
"Hey Barry - I really appreciate the kind words and glad we ran into each other that day breaking down cardboard! Blessed that my team and I could be of service to you and your wife. Looking forward to our next visit my friend. "
Profile photo of Sherry Shropshire

Sherry Shropshire

January 21, 2024

5  out of  5
rating by Sherry Shropshire
"We had a house fire in November 2022 and had to be relocated until July 2023. Joel's team got us housing and took care of all of our needs during the rebuild. We tell everyone that State Farm is great insurance and tell them to call Joel."
We responded:
"Sherry we truly appreciate you taking the time to leave us a note, and we were so glad to be able to help as we navigated through your loss. My team and I strive to make sure our customers are taken care of! Thank you for the kinds words and your business. See you soon!"
Profile photo of Casey Walker

Casey Walker

January 7, 2024

5  out of  5
rating by Casey Walker
"Joel’s staff was very informative and helpful, helping me to get my mortgage and auto all under one policy."
We responded:
"Casey so glad we were able to get you with our agency and State Farm! It’s always fun to do business with your friends and hockey teammates!"
Profile photo of Ryan Palmer

Ryan Palmer

November 14, 2023

5  out of  5
rating by Ryan Palmer
"It’s rare these days to find any company that you’re not just a number. I’ve had to use their service a few times this year. I reported it to the 1-800 number on a Saturday thinking that was it. On Monday morning Kerry Jasek called me. Not to check the claim, but to check on me if I was alright both physically and emotionally alright. Their staff still has the same small town care that I grew up with. Where you’re a person not a number. Thank you Kerry for reaching out with not just friendship but care. I appreciate everything you’ve done."
We responded:
"Hey Ryan, first and foremost we are glad you are OK! We absolutely appreciate you taking a few minutes out of your day to let us know your thoughts about our agency. Being born/raised in a small town under 400 people that’s just how I have created the culture in my agency. Kerry does a great job with claims and we are lucky to have her! I really do have a great team. Thank you again for the kind words, and we truly appreciate your business and loyalty to Joel Moenkhoff State Farm. "