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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jett kinder

Jett kinder

March 21, 2025

5  out of  5
rating by Jett kinder
"Ky claim was taken care of immediately. I was able to take my car straight to the shop and they knew it was coming and were ready for me. The deductible was paid back to me in a short amount of time and I was able to get my car back earlier than anticipated."
We responded:
"Hey Jett, thanks for the feedback! We really appreciate you. I’m so glad to hear about your experience and appreciate your business brother. "
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Sierra Pedigo

March 11, 2025

5  out of  5
rating by Sierra Pedigo
"I highly recommend getting your car insurance through Joel at State Farm! The entire team is absolutely fantastic—always personable, helpful, and ready to go the extra mile. I’ve had nothing but great experiences with them. Kerry, in particular, made the process of dealing with car repairs completely stress-free by handling everything for me. Truly top-notch service!"
We responded:
"Sierra thank you so much for your awesome review of our agency! Claims are never fun however we strive to make it easy for you and it looks like we did a great job. We appreciate your business and loyalty to State Farm!"
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Donovan Manogue

February 27, 2025

5  out of  5
rating by Donovan Manogue
"Garrison has been great! He has helped me the last few months! I started out with Auto insurance and over the next few months I’ve moved from auto to life to renters insurance. He’s been an amazing help and appreciate everything."
We responded:
"Donovan, thanks so much for reaching out and I really appreciate your feedback! We have an amazing team and I’m glad to know about your experience. Thank you for your business and we look forward to being your agent for life!"
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Monica Sowders

January 25, 2025

5  out of  5
rating by Monica Sowders
"I have received great support from this agency! They have patiently explained to me all my coverage options, and helped me through two claims. Not only have they helped me with the technical and paperwork items, but they have been a supportive andgreat listener."
We responded:
"Thanks Monica! We appreciate your feedback and I’m so proud of my team for taking care of you. Thank you for your business and loyalty to State Farm! We are here for you!!!!"
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Drew Shorter

January 17, 2025

5  out of  5
rating by Drew Shorter
"My wife was involved in an accident and Kerry was able to put both my and my wife’s mind at ease. She handled all the logistical things that I have no clue about and kept an open line of communication and provided timely responses when it came to updates about our car in the body shop."
We responded:
"Hey Drew thanks for the awesome feedback on your claims experience with my office. We are all glad your wife was ok and glad we could help navigate the claims process for you guys. Appreciate the shout and thank you for your loyalty and business brother! Talk soon."
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ernesto gualy

January 13, 2025

5  out of  5
rating by ernesto gualy
"Kerry and Joel were great to work with and very prompt with communication and handling our claim. We were very impressed with their high level of service."
We responded:
"Hey Ernesto - glad we could be there for you and thanks for the kind words. Always enjoy seeing you and looking forward to our next visit! We really appreciate your business and loyalty."
Profile photo of Sarah Mangrum

Sarah Mangrum

January 8, 2025

5  out of  5
rating by Sarah Mangrum
"Garrison was SO helpful and thorough. Thank you guys for all your help!"
We responded:
"Hi Sarah - thank you as well! Welcome to Joel Moenkhoff State Farm! You have made an excellent choice!"
Profile photo of Lisa Gernentz

Lisa Gernentz

January 6, 2025

5  out of  5
rating by Lisa Gernentz
"Joel and Kerry at State Farm have been professional, helpful, and efficient in meeting our home, auto and umbrella policy needs over the past several years. We cannot recommend Joel's agency enough if you desire a personable experience with representatives involved in your community and that care about their neighbors."
We responded:
"Hey Lisa, thanks for the awesome review! Kerry and I are both glad we could take care of you and we truly appreciate your friendship and business. My best to you and your beautiful family!"
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Mary Jones

December 9, 2024

5  out of  5
rating by Mary Jones
"Best people to do your insurance with."
We responded:
"Thanks Mary! Glad to know we are doing a great job for you. We appreciate the 5-Star review!"
Profile photo of Marilyn Delgado

Marilyn Delgado

December 9, 2024

5  out of  5
rating by Marilyn Delgado
"I had to file a claim for hail damage to our vehicles and roof of our home on the last hail storm in May 2024. Kerry from the Fairview office was extremely helpful in filing the claim on our behalf. State Farm was outstanding with their customer service and all employees have been wonderful to work with. So happy that I have them as my insurance company and in particular the Joel Moenkhoff agency in Fairview, TN"
We responded:
"Thanks Marilyn!!! That hail storm really did some damage to our area and I’m sorry you were affected. So glad to know we were able to take great care of you and we sincerely appreciate the kind words about our office. Thank you so much for your business!"
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Ryan Volk

November 23, 2024

5  out of  5
rating by Ryan Volk
"Joel and his staff are the absolute best. Office Manager Kerry was super helpful in navigating my claim after I was t-boned by someone with sub standard insurance. I highly recommend this agency for all of your insurance needs!"
We responded:
"Thanks Ryan! Just glad you were ok and everyone walked away. Enjoy your new ride and thanks for the awesome feedback on our office. Even though it was the other person’s fault we are always here to help and glad we could intervene on your behalf. Appreciate you and your families business sir!"
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Alexa Dallas

October 25, 2024

5  out of  5
rating by Alexa Dallas
"Kevin is amazing to work with , super helpful and helped me figure out a quote super quick !!!"
We responded:
"Good morning Alexa and thank you so much for your review! I’m so glad my team was able to take care of you and we look forward to being your agent for many years to come. We appreciate you and your business!"
Profile photo of La-Tasha Brinson

La-Tasha Brinson

October 17, 2024

5  out of  5
rating by La-Tasha Brinson
"To be honest, I thought this was going to be just another company giving me some ridiculous quote BUT Kevin Henry made a believer out of me. I have been with the same company since 2008 and was paying $150 mo per month with less coverage. Kevin was easy to work with and made sure I understood everything. I am extremely happy with my choice to switch."
We responded:
"This is awesome! Welcome to my agency and glad you had a great experience with my team. Looking forward to being your agent for many years to come. And welcome to State Farm! You’ve made an excellent choice. 👍👏"
Profile photo of Peyton Abernathy

Peyton Abernathy

October 17, 2024

5  out of  5
rating by Peyton Abernathy
"Working with Keri is a pleasure! She helped me resolve a complex homeowner's claim until it was 100% completed. All the staff at Joel's office are excellent."
We responded:
"Hey Peyton, I truly appreciate the note and thanks for your patience! I love my team and I love State Farm keeping the promise we made you when you became one of our insured. I so enjoy working with you and your family and hope to do so for many years to come. Thank you for your business and loyalty! 💯👏"
Profile photo of Aaron Oskian

Aaron Oskian

October 9, 2024

5  out of  5
rating by Aaron Oskian
"Joel and co. Are very great to work with and they are patient and answer all of the questions I had!! Great company!!"
We responded:
"Aaron - my man! Always awesome to do business with friends - welcome to the State Farm Family brother! Appreciate the kind words and we are looking forward to being your agent for life. Thank you!"
Profile photo of Melissa Sisk

Melissa Sisk

October 7, 2024

5  out of  5
rating by Melissa Sisk
"Joel and his team has insured my home, numerous automobiles and personal liability for years. Last Wednesday evening my daughter was involved in a car accident that totaled her car. We are blessed that she walked away from the accident as did the 4 people in the other car. Joel’s team was prompt to initiate my claim and walk me thru the process quickly. In fact so quickly that I had a settlement by the end of the day on Thursday! Everyone in the organization I spoke with last Thursday was compassionate and knowledgeable. It is nice to have familiar voices on the line who personally know you when you have a crisis!"
We responded:
"Melissa - so glad she is ok! Thats all that matters. Proud of my team and my company following through on the promise we made to take care of you and your family. It’s why I chose to work for State Farm and represent such a great company. Thank you for your business, friendship and kind words. "
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D L

September 23, 2024

5  out of  5
rating by D L
"Joel and his staff always go above and beyond to answer all our questions and provide the best information needed to help us make an informed decision. Much appreciated. Highly recommend."
We responded:
"We so enjoying having you here in TN with us and glad to be your agent! Appreciate the kind words and feedback. 40+ years - thank you so much!"
Profile photo of Xiomara Roman

Xiomara Roman

September 17, 2024

5  out of  5
rating by Xiomara Roman
"Excelente servicio como no hablo mucho inglés ellos tienen a la señora Lupe que habla inglés y español, ella me ha atendido muy bien siempre esta muy dispuesta a orientarme y ayudarme en todo lo relacionado a mis seguros. El tenerla a ella ha sido de beneficio para mi porque puedo explicar bien y no tengo que usar un traductor. Excelente ser humano la recomiendo."
We responded:
"Xiomara - we really appreciate this note and we do appreciate Lupe and her ability to take care of our Spanish speaking customers! Thanks for your business!"
Profile photo of Adam Smith

Adam Smith

September 11, 2024

5  out of  5
rating by Adam Smith
"Kevin did an amazing job helping me out with getting me coverage. Would highly recommended."
We responded:
"Adam, thanks for your review and I am thrilled my team was able to help you out! Thank you for your business and feedback."
Profile photo of KC Mathis

KC Mathis

September 9, 2024

5  out of  5
rating by KC Mathis
"Kevin always goes above and beyond to make sure our insurance needs are met and is knowledgeable on the right coverage for the right job! Thanks for always going above and beyond to get everything taken care of!"
We responded:
"KC - thanks for the shout and I agree Kevin is a great addition to our team! It’s comments like these that put a huge smile on my teams face! We appreciate your business and look forward to serving you for many years to come."
Profile photo of Megan Steiner

Megan Steiner

August 20, 2024

3  out of  5
rating by Megan Steiner
"I have let this sit for sometime so I didn’t write out of anger. I was involved in a not at fault accident in September. State Farm covered roughly 25% of my total claim. Not only did I not have a car for months, but I have had to pay quite a bit of money out of pocket to try to return my vehicle to the condition it was in prior to the accident. It’s still not completely fixed, but financially, I don’t have the money to continue to put into it. After this accident, State Farm chose to drop me. I realize that maybe Joel‘s office has no control over the decisions made with my case, but what bothers me the most is that I had so much trouble communicating with State Farm and it was infuriating the entire time to try to resolve my case and I asked for Joel to call me and it never happened. I run my own small businesses insurance through Joel, as well as, I had property insurance and car insurance through him. I will compliment his staff and especially Kerry because she’s always very helpful. The other thing that really bothered me is that I submitted an address change for my business insurance when it happened and an old employee of theirs, never changed it and that frustrated me too."
We responded:
"Thanks Megan. All claims situations are unique (especially when a factual police report is involved) and I’m sorry you had an experience as you described. This one was out of our hands. We did everything we could and went to bat for you more than you know behind the scenes. I wish you the best. "
Profile photo of Stalvind's Forge

Stalvind's Forge

August 15, 2024

5  out of  5
rating by Stalvind's Forge
"Kevin was the best agent I've talked to and worked with in years!"
We responded:
"We appreciate the awesome review and so glad to be your agent! Thank you for your business!"
Profile photo of Emily Kinder

Emily Kinder

August 6, 2024

5  out of  5
rating by Emily Kinder
"I worked with Kerry on our claim on a hit and run accident (we were hit). She was so helpful, and most importantly kind to us when all things were scary after the accident. She helped us understand our options, and helped us get a replacement car seat for our baby! (She was not in the accident though!) Thank you Kerry for all you did and how kind you were!"
We responded:
"Emily thanks for the quick shout! We have a great team and Kerry is AWESOME at the claims experience. So glad everyone was OK and we could turn a “bad day” into a great experience with my agency. Again thanks for the review and your business Emily! We are grateful to have customers like you in our State Farm family."
Profile photo of Andrew Milligan

Andrew Milligan

June 28, 2024

5  out of  5
rating by Andrew Milligan
"Joel is absolutely the most responsive agent I’ve ever had the pleasure to work with. He fully understood my needs and got us the best product at the best price b"
We responded:
"Andrew thanks so much for the kind words and most of all your business! We look forward to working with you more down the road. Thanks again!"
Profile photo of Jeff Kent

Jeff Kent

June 14, 2024

5  out of  5
rating by Jeff Kent
"Thank you Kerry for your quality, efficient customer service. Joel is fortunate to have you. You 💯 percent made a difficult situation very manageable. I thank you for your knowledge passion and and commitment to me as a customer. Job well done ."
We responded:
"Thanks Jeff! We appreciate your business and the kind words. "